Cookie Policy

Last updated: May 1, 2026

This Cookie Policy explains how Sioma S.A.S. ("Sioma", "we", "us") uses cookies and similar technologies on getsioma.com. It complements our Privacy Policy and is issued in compliance with Colombia's Ley 1581/2012 and SIC guidelines on digital consent.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They allow websites to remember information across page loads and visits. Some cookies are essential for basic site functionality; others help us understand how you use the site so we can improve it.

2. Cookies We Use

Strictly Necessary Cookies

These are required for the site and platform to function. They cannot be disabled. They include:

• sm_cookie_accepted - Stores your cookie consent preference (localStorage). Expires: persistent until cleared.
• Session management cookies that maintain your logged-in state in the Sioma platform
• CSRF protection tokens for form security

Analytics Cookies

These help us understand how visitors use the site so we can improve it. They collect data in aggregate and do not identify individual users.

• Page visit tracking: which pages are visited most, how long sessions last, how users navigate between sections
• Feature usage analytics within the platform: which dashboard features are used most

Analytics cookies are only set with your consent.

Performance Cookies

These help the site load faster and work more reliably by caching static resources. They do not collect personal data.

3. What We Do Not Use

We do not use:

• Advertising or retargeting cookies
• Third-party tracking pixels from ad networks
• Social media tracking cookies
• Cross-site tracking technologies

4. Managing Your Preferences

When you first visit our site, a cookie banner appears at the bottom of the screen. You can:

• Accept all cookies - enables both necessary and analytics cookies
• Manage Preferences - accepts only strictly necessary cookies and records your preference

You can change your preferences at any time by clearing the sm_cookie_accepted key from your browser's localStorage, which will show the consent banner again on your next visit.

Browser-level control

You can also control cookies through your browser settings. Disabling all cookies may affect some Sioma platform features that require session management.

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy and Security > Enhanced Tracking Protection
• Safari: Preferences > Privacy

5. Cookie Retention

Strictly necessary session cookies expire when you close your browser or after 24 hours of inactivity. Consent preference records are stored in localStorage and persist until manually cleared. Analytics cookies expire after 12 months.

6. Your Rights

Under Ley 1581/2012, you have the right to withdraw consent for non-essential cookie use at any time. This does not affect the lawfulness of processing before withdrawal. To exercise data rights related to analytics data, contact us at [email protected].

7. Updates to This Policy

We may update this policy when we add new features or change our technology stack. Material changes will be communicated via the cookie banner at your next visit. The "Last updated" date at the top of this page reflects when changes were last made.

8. Contact

Sioma S.A.S.
Carrera 11A #93-52, Oficina 401
Bogota, Bogota 110221, Colombia
[email protected]
+57 601 555-9067